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Privacy Policy

Last updated: August 7, 2026 · Netgate Developers Inc.

1. Introduction

Netgate Developers Inc. (“Netgate Developers Inc.”, “we”, “us”, or “our”) operates the website at netgatedevelopers.com and develops software products, including iOS and Android applications. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or use applications we publish.

This policy is intended to align with Apple App Store privacy expectations and the General Data Protection Regulation (GDPR), as well as applicable Canadian privacy laws.

2. Data Controller

The data controller for this website is:

3. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact and identity data — name, email address, phone number, company name, and message content submitted via our contact form or email.
  • Message content — details you voluntarily include when contacting us through our form or email.
  • Technical and usage data — IP address, browser type, device type, referring URL, and pages visited, collected via standard server or analytics logs where enabled.
  • Application data — for apps published by Netgate Developers Inc., data practices are described in each product’s privacy notice and App Store / Google Play privacy labels.

4. How We Use Personal Data

Netgate Developers Inc. uses personal data to:

  • Respond to inquiries and provide information about our company and products
  • Operate, maintain, secure, and support applications we publish
  • Improve our website and products
  • Comply with legal obligations and protect our legitimate business interests

We do not sell personal information. We do not use contact-form submissions for unrelated third-party marketing without consent.

5. Legal Bases (GDPR)

Where GDPR applies, we process personal data on the following bases:

  • Consent — when you voluntarily submit a form or opt in
  • Contract — processing necessary to provide a requested product feature or take steps at your request before a contract
  • Legitimate interests — securing our systems, responding to inquiries, and improving our products, balanced against your rights
  • Legal obligation — where retention or disclosure is required by law

6. App Store & Mobile Applications

For iOS and Android applications developed by Netgate Developers Inc., we follow Apple and Google privacy requirements, including accurate App Privacy / Data safety disclosures. Mobile apps may request permissions (e.g., camera, location, notifications, or biometrics) only when needed for documented product features. Users can manage many permissions in device settings.

Unless otherwise stated in a specific app’s privacy notice, Netgate Developers Inc. does not use end-user app data for independent advertising profiling.

7. Sharing & Subprocessors

We may share personal data with trusted service providers who assist with hosting, email delivery, analytics, or infrastructure (for example, Cloudflare for website delivery), under confidentiality and data-processing commitments. We may also disclose information if required by law, regulation, or to protect the rights and safety of Netgate Developers Inc., our users, or others.

8. Data Retention & Security

We retain personal data only as long as necessary for the purposes described above, or as required by law or contract. Netgate Developers Inc. applies reasonable technical and organizational measures — including access controls, encryption in transit where supported, and least-privilege practices — to protect personal data against unauthorized access, alteration, or destruction.

9. International Transfers

Netgate Developers Inc. is based in Canada. If personal data is transferred internationally (for example, through global cloud infrastructure), we take steps designed to ensure appropriate safeguards consistent with applicable law.

10. Your Rights

Subject to applicable law (including GDPR where it applies), you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, and to data portability. You may also withdraw consent where processing is consent-based. To exercise these rights, contact support@netgatedevelopers.com .

11. Children’s Privacy

Our website and products are directed to a general audience and are not intended for children. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction) through this website.

12. Changes to This Policy

Netgate Developers Inc. may update this Privacy Policy periodically. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of our website after changes constitutes acknowledgment of the updated policy.

13. Contact

For privacy questions or requests, contact Netgate Developers Inc. at support@netgatedevelopers.com , by phone at 416 617 5324, or by mail at 128-1133 Ritson Road N, Oshawa, ON, Canada. L1G 7T3.

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